FAQs

How to Pair with the BrizLabs App?

Smart String Lights RGB

Pairing Mode:

1. Press and hold the adapter button for 3 seconds. The pairing indicator will flash green quickly, and the string lights will remain solid orange.

2.Power cycle the device (turn off and on) 3 times in a row. The pairing indicator will flash green quickly, and the string lights will remain solid orange.

Smart String Lights Color Changing Series

Pairing Mode:

1.Press and hold the controller button for 34 seconds. The pairing indicator will flash green quickly, and the string lights will remain solid warm white.

2.Power cycle the device (turn off and on) 3 times in a row. The pairing indicator will flash green quickly, and the string lights will remain solid warm white.

Smart LED Bulb

Pairing Mode:

Power cycle the bulb (turn off and on) 3 times in a row. The bulb will remain solid warm white.

Smart Permanent Lights

Pairing Mode:

1.Press and hold the adapter button for 34 seconds. The string lights will remain solid orange.

2.Power cycle the device (turn off and on) 3 times in a row. The string lights will remain solid orange.

Smart Curtain Lights

Pairing Mode:

1.Press and hold the adapter button for 3 seconds. The string lights will remain solid orange.

2.Power cycle the device (turn off and on) 3 times in a row. The string lights will remain solid orange.

Indicator Light Guide:

•Orange solid: Pairing mode

•Blue solid: Bluetooth control

•Blue-green solid: WiFi control

•Red solid: Pairing failed

Common Solutions for Pairing Failure

1. Check if the device is powered on and in pairing mode

Ensure the device is powered on and in pairing mode. Check the indicator light or see if the device is discoverable on your phone. If the device is not in pairing mode, try power cycling it 3 times or press and hold the pairing button to re-enter pairing mode.

2. Verify your phone’s Wi-Fi connection

Make sure your phone is connected to a 2.4G Wi-Fi network, not a 5.0G Wi-Fi network, as this is crucial for most smart devices to pair successfully.

3. Confirm the Wi-Fi password

Double-check that the Wi-Fi password is entered correctly, ensuring there are no typos or incorrect characters.

4. Ensure Bluetooth and Wi-Fi are enabled

Confirm that both Bluetooth and Wi-Fi are enabled on your phone and are functioning properly. This is key to ensuring the phone can pair with the device.

5. Ensure the device, phone, and router are within proper range

Make sure the phone, device, and router are within a reasonable distance to ensure a strong enough signal for the pairing process.

By following these steps, users can resolve most common pairing issues and successfully connect their device with the BrizLabs app.

Physical Button Functions

Smart String Lights RGB

1. Rainbow, 2. Warm White Steady On, 3. Cool white Steady On, 4. Red-White-Blue Steady On, 5. UpDown: Red-Green, 6. Flow: Red-White, 7. Chase: Purple-Orange, 8. Shooting Star: Blue-White, 9. Fade: Multicolor, 10. Flutter: Red-Green-White, 11. Off

Smart String Lights Color Changing Series

1. C1 Steady On, 2. C2 solid, 3. C1 slow flash, 4. C2 slow flash, 5. C1 fast flash, 6. C2 fast flash, 7. Sequence 1, 8. Sequence 2, 9. Chase flash 1, 10. Chase flash 2, 11. Alternating flash, 12. Breathing, 13. Slow light, 14. Middle wave, 15. Off

Smart Permanent Lights

1. Rainbow, 2. Warm White Steady On, 3. Cool white Steady On, 4. Red-White-Blue Steady On, 5. UpDown: Red-Green, 6. Flow: Red-White, 7. Chase: Purple-Orange, 8. Shooting Star: Blue-White, 9. Fade: Multicolor, 10. Flutter: Red-Green-White, 11. Off

Smart Curtain Lights

1. Rainbow, 2. Carnival, 3. Stripes, 4. RainbowGlow, 5. FlagSpin, 6. Vertical Wave, 7. Sparkles, 8. Game, 9. Snake, 10. Vertical Flag, 11. Spectrum Shift, 12. Dazzling Carnival, 13. UpDown, 14. Merge, 15. Pinball, 16. Off

Can I control my BrizLabs device outside of my Wi-Fi network range?

Yes, you can control your BrizLabs devices remotely using 4G or 5G on your mobile network, so as long as your phone has a mobile signal, you can manage your devices from anywhere.

What functions can I manage through remote control?

Here’s a list of functions you can manage through remote control:

• Turn ON/OFF

• Adjust brightness

• Adjust speed

• Start and play built-in color schemes and scenes

• Schedule your light routines

• Delete a device from the app

How can i set multiple timers for my BrizLabs lights?

To set multiple timers for your BrizLabs lights, follow these steps:

1. Open the BrizLabs app on your smartphone.

2. Navigate to the light you want to set a timer for.

3. Tap the “Schedule” option in the settings menu.

4. Set your desired on/off times by selecting the specific days and times.

5. To add another timer, repeat the process by creating a new schedule.

6. You can create multiple timers for different days or times, and the lights will follow the schedule you’ve set.

How do I create a group of BrizLabs devices?

To create your group, follow these steps:

Open the app and go to the “Control” menu (Tap the hamburger menu icon in the top corner).
Click on “Create Group.”
Choose the type of group you want to create.
Select the devices you want to add to the group.
Name your group as you prefer (this will help you distinguish them later on).

Can I use my BrizLabs lights without internet?

Bluetooth control is available for String Lights, Permanent Lights, and Bulbs.

To add or pair new devices in the BrizLabs App

Simply click the “Bluetooth” icon in the top corner. Once paired successfully, your lights will be controlled via Bluetooth, and the “Connection Status” will be displayed on the control page.

You can switch back to Wi-Fi control anytime it’s available by clicking the Wi-Fi symbol.

Bluetooth control is perfect for times when you’re camping or doing outdoor activities where internet isn’t available.

How to Connect BrizLabs Smart Lights When Your Router Does Not Separate 2.4GHz and 5GHz?

Why do BrizLabs smart lights require a 2.4GHz Wi-Fi network?

BrizLabs smart lights are designed to connect to 2.4GHz Wi-Fi networks because they provide better range and stability, especially for smart home devices. Many routers broadcast both 2.4GHz and 5GHz under the same network name (SSID), which can cause connection issues during setup.

My router does not separate 2.4GHz and 5GHz. How can I connect my BrizLabs smart lights?

Solution 1: Temporarily Disable the 5GHz Band (Recommended)

1. Access your router settings by entering 192.168.1.1 or 192.168.0.1 in a web browser and logging in.

2. Navigate to Wi-Fi settings and temporarily disable the 5GHz band, leaving only the 2.4GHz network active.

3. Pair your smart lights using the BrizLabs app.

4. Once connected, re-enable the 5GHz band if needed.

Solution 2: Separate the 2.4GHz and 5GHz Bands on Your Router

Many routers allow you to create separate SSID names for 2.4GHz and 5GHz networks. If supported:

1. Access your router settings and look for the Wi-Fi or Wireless settings section.

2. Rename the 2.4GHz network (e.g., “HomeWiFi_2.4G”) and 5GHz network (e.g., “HomeWiFi_5G”).

3. Connect your smart lights to the 2.4GHz network for a stable connection.

Yes, many routers allow you to assign different SSIDs to the 2.4GHz and 5GHz bands. This ensures that your smart lights connect directly to the 2.4GHz network, improving compatibility and stability.

What if my smart lights still won’t connect?

• Restart your router and smart lights.

• Check for firmware updates on your router and smart lights.

• Reset the smart lights and retry the setup.

• Contact BrizLabs support for further assistance.

Pros and Cons of Separating vs. Merging 2.4GHz and 5GHz Wi-Fi Bands

✅ Separating 2.4GHz and 5GHz Bands (Different SSIDs)

Pros:

✔ Ensures devices connect to the correct band, allowing smart devices (such as smart lights and cameras) to use 2.4GHz, while high-speed devices (such as smartphones and laptops) use 5GHz.

✔ Reduces connection issues, as some smart devices do not support 5GHz and may fail to connect if the bands are merged.

✔ Optimizes network management, allowing users to manually select the appropriate Wi-Fi band for each device.

Cons:

✖ Requires manual selection of the Wi-Fi band, meaning users may need to switch between 2.4GHz and 5GHz manually.

✖ Wi-Fi experience may be affected, as devices connected only to 2.4GHz cannot take advantage of the faster speeds of 5GHz when available.

✅ Merging 2.4GHz and 5GHz Bands (Same SSID)

Pros:

✔ Simplifies user operation, as devices automatically select the optimal signal without needing to manually switch bands.

✔ Seamless roaming, allowing devices to automatically switch to the stronger signal when moving around the home.

✔ Suitable for general users who do not want to manage separate SSIDs.

Cons:

✖ May cause smart devices to fail to connect, as some smart home devices only support 2.4GHz, and if the router assigns 5GHz automatically, they may not work properly.

✖ Devices may connect to the wrong band, for example, a device far from the router may still attempt to connect to 5GHz, leading to weak signals or disconnection.

✖ Interference issues, as some devices may continuously switch between 2.4GHz and 5GHz, affecting network stability.

Which Option is Best for You?

• If you use smart home devices (smart lights, cameras, etc.), it is recommended to separate 2.4GHz and 5GHz to avoid connectivity issues.

• If your home mainly uses high-speed devices (smartphones, laptops, etc.) and you prefer seamless roaming, merging both bands may be more convenient.

• Advanced Option: If your router supports Band Steering, it can intelligently manage devices and connect them to the best band without needing to separate SSIDs.

For smart home users, separating 2.4GHz and 5GHz generally provides a more stable connection, while for general users, merging the bands may offer more convenience.